Explanation

Get list of Hujjaj in his / her group from M/o RA&IH.

Perform data analysis of Hujjaj in the group, i.e.

i. How many males, females, senior-citizens, children, infants?

ii. How many disabled, dependent etc.?

iii. How many require any kind of assistance? Are they accompanied by a helper?

iv. How many group of females only?

Explanation

Get list of Hujjaj in his / her group from M/o RA&IH.

Perform data analysis of Hujjaj in the group, i.e.

i. How many males, females, senior-citizens, children, infants?

ii. How many disabled, dependent etc.?

iii. How many require any kind of assistance? Are they accompanied by a helper?

iv. How many group of females only?

Explanation

Nazim to understand the roles, responsibilities, functions of different offices in:

a. M/o RA & IH, 

b. OPAP, 

c. Maktab in KSA, 

d. Director Moavineen, 

e. Hajj Medical Mission, 

f. Lost & Found, 

g. HGOs, 

h. Airport facilitation desks etc.

This understanding shall enable the Nazim for facilitation of Hujjaj, guidance and resolving any issues.

He should be very well versed with Mashair.

Explanation

At the beginning, Nazim must be well-versed with complaint management / complaint mobile application for use by Hujjaj.

Nazim must have complete knowledge of working of complaints application(s).

Explanation

At the beginning, Nazim must be well-versed with complaint management / complaint mobile application for use by Hujjaj.

Nazim must have complete knowledge of working of complaints application(s).

Explanation

The MORA&IH is responsible for organizing Hajj arrangements in Pakistan

According to the Government of Pakistan's Rules of Business, 1973

Explanation

The Agreement clearly requires that all Hajj service contracts (transportation, accommodation, catering) be completed through the Nasik Masar platform by 15 Shaban 1446.

If this deadline is not met, the other party will be held responsible for any resulting damages, including loss of the specified number of pilgrims.

Explanation

Article 4 states that before the pilgrims arrive, their information must be entered on the Nisak Masar platform by 15 Shaban.

This ensures timely processing and coordination of all Hajj-related services.

Explanation

Article 4 clearly states that the Office of Hajj Affairs holds full responsibility for all pilgrims from their country, whether under the main office or its subsidiary agencies.

This responsibility must be carried out according to the laws and regulations that define the rights and duties of each entity involved.

Explanation

The Agreement states that the list must be sent to both the Ministry of Foreign Affairs and the Ministry of Hajj and Umrah of Saudi Arabia.

These institutions review and coordinate the roles of the Hajj Affairs Office members.