Explanation

Ministry of Religious Affairs & Interfaith Harmony is associated with the Pak hajj app

Explanation

Remember me checkbox feature allows users to avoid entering login details repeatedly

Explanation

Credentials are required to log in to the application by Application number and password

Explanation

Moavineen can quickly respond to and resolve reported concerns, ensuring a satisfactory experience for all pilgrims during Hajj.

This efficient system contributes to smoother operations and enhances overall satisfaction levels.

Explanation

This feature integrates smoothly with the Pak Hajj app, allowing Moavineen to report and address pilgrim issues directly within the existing platform.

Explanation

Users have to check in to mark his/her attendance

Users will be only able to check in at the designated location

Explanation

 When a pilgrim files a complaint in the Pak Hajj app, the complaint is immediately visible to Moavineen who can then respond and resolve it

Explanation

Call center representatives can add complaints on behalf of pilgrims in the Pak Hajj App.

The Pak Hajj App allows pilgrims to file complaints directly, and call center representatives can also add complaints on their behalf

Explanation

  Hajjis and call center representatives can file complaints using the Pak Hajj app. 

Explanation

This feature promotes accountability among Moavineen, optimizing overall coverage and operational effectiveness.