A manager argues that appointment slots will reduce queue congestion because arrivals will be distributed across the day. Which assumption is required?
- Every listed service takes equal time.
- Applicants keep assigned slots.
- The premises have only one entrance.
- None of these
Explanation
The argument assumes that applicants arrive according to their assigned appointment slots.
If applicants arrive whenever they wish, arrivals may still cluster at the same time, so congestion may not decrease.
Last verified on 20-10-2026
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